- All returns/exchanges must be done within 30 days from original order date.
- All Accessories and Clearance are not eligible for return. Items discounted 40% or greater will also be considered Final Sale. No exceptions.
- The item you are returning must meet all of the return guidelines: Unworn, unwashed, unaltered. If items are returned appearing worn, with makeup, deodorant or animal hair on them, smelling of cigarette smoke or fragrances, damaged, tags not attached, received beyond 30 days from the order date or that are Clearance, they will not be accepted. We will contact you to pay to ship them back to you or we will donate them to charity after 30 days.
- If you would like to exchange for the exact item in a different size, please place a new order for the correct size to ensure availability of the item. Then, ship your return item back to us and we will process a full refund to your credit card once we receive the returned item.
- Returns will be credited back to the original form of payment or with an electronic store credit for the original purchase price.
- All shipping costs are non-refundable as they are paid to a 3rd party
Shipping back your order:
We do not provide free return shipping. You may choose any shipping carrier and we suggest securing insurance or tracking.
- Please utilize the clear protective bag for clothing or use some other form of protection (such as a ziplock) when sending clothes back. Please send back original box for shoes when possible.
- Please ship returns to: PO BOX 277, Pequot Lakes MN 56472
- We don’t require a Return Authorization, but please include your original packing slip inside your return, or you can print off your order confirmation email to place inside.
- We are not responsible for any returns that may be lost or damaged in transit.
- All returns will be processed within 1-5 business days after receipt. You will receive an email confirmation with your store credit once we have processed it.
Upon receipt, please inspect your order immediately.
- If you believe you have received DEFECTIVE merchandise, you must contact us within 3 days so we may address the issue.
- We cannot make exceptions once you have had the merchandise in your care for a longer period, have removed the tags, washed it or worn it.
- We do our best to inspect every single item that comes through our store to try to avoid such issues wherever possible.